Does EFT installed in a Microsoft Azure environment compatible with the Azure...
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT Enterprise in Microsoft Azure environment ("Bring Your Own License (BYOL)"QUESTIONDoes EFT installed in a Microsoft Azure environment compatible with the...
View ArticleEFT Penetration Test Results FAQ
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT v7 and laterDISCUSSIONBelow are a few answers to penetration test results that come up frequently, which are either false positives, misconfiguration,...
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Web page does not render correctly in Internet Explorer
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT, v7.x and laterSYMPTOMWeb page does not render correctly in Internet ExplorerCAUSEBy default, IE displays web pages in the intranet zone in "Compatibility...
View ArticleEvent Rule with DSA ssh key still running while FIPS enabled
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT, v7.x and laterSYMPTOMEvent Rule with DSA ssh key still running while FIPS enabledWORKAROUNDRestart the EFT server service after enabling FIPS.MORE...
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How do I prevent users from uploading malicious files to EFT?
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT, all versionsQUESTIONHow do I prevent users from uploading malicious files to EFT?ANSWERThe EFT file transfer server allows you to connect with any...
View ArticlePenetration testing reports indicate that uploading files to EFT is a...
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT, all versionsQUESTIONPenetration testing reports indicate that uploading files to EFT is a security risk. How can I prevent that?ANSWERWeb application...
View ArticleDoes EFT support Elliptic Curve DSA (ECDSA) for certificate Authentication?
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT, all versionsQUESTIONDoes EFT support Elliptic Curve DSA (ECDSA) for certificate Authentication?ANSWERYes; however, you must use external tools to create...
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Can I configure an EFT administrator account such that it can have access to...
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT v7.1 and laterEFT Insight all versionsQUESTIONCan I configure an EFT administrator account such that it can have access to EFT Insight, but not have ANY...
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Cannot complete EFT Insight installation; unable to connect to ODBC database
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT Insight, all versionsSYMPTOMCannot complete EFT Insight installation, because it is unable to connect to the ODBC database.RESOLUTIONEFT Insight requires...
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What EFT Services listen on HTTP (default 80) or HTTPS (default 443) ports?
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT v7. and laterQUESTIONWhat EFT Services listen on HTTP (default 80) or HTTPS (default 443) ports?ANSWEREFT has a number of services that if enabled, will...
View ArticleEFT fails to start one or more Sites
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT, v7.4.13SYMPTOMEFT fails to start one or more SitesCAUSEEFT falsely determines that the Site's ports are are in use, because the ports were not...
View ArticleSAML times out when authenticating on EFT
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT, v7.4.13 and laterSYMPTOMAuthentication on IdP is slow, causing SAML to timeout when authenticating on EFT.RESOLUTIONA registry option is available to...
View ArticleNew SFTP library is not allowing customer to connect to remote server
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT v7.4.13 and laterDISCUSSIONThe new SFTP library is not allowing a customer to connect to remote server using "diffie-hellman-group-exchange-sha256" and...
View ArticleIs there a difference between sending a test email from the Server's SMTP tab...
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT v7. and laterQUESTIONIs there a difference between sending a test email from the Server's SMTP tab and sending an email from an Event Rule?ANSWERThe Send...
View ArticleRespect X-Forwarded-For Header
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT v7.4.13 and laterDISCUSSIONNote: This is a high risk and controversial override that is considered experimental only. Use at your own risk!If you are...
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XFF and DoS Security Vulnerability
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT v7.4.5.6 and later, running in non-clustered modeDISCUSSIONOn March 10th 2019, Globalscape released important security updates for our EFT™ Express and...
View ArticleAfter upgrade, Event Rule is adding ^ symbol to custom command
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT, v7.4.11 and laterSYMPTOMUpon upgrades to 7.4.11 or later, EFT adds a ^ (caret) to any parameters being passed in Custom Commands.CAUSEEFT adds the ^ to...
View ArticleCan you provide examples of workflows in the Advanced Workflow Engine?
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT v7. and later, using the Advanced Workflow EngineQUESTIONAside from the samples installed with EFT, do you have other examples of using the Advanced...
View ArticleWhat are the EFT Insight accounts created during installation?
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT Insight, all versionsQUESTIONInsight appears to create a couple of accounts during installation. What are these accounts for?ANSWERQ. Insight appears to...
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Unable to Connect to SMTP Server
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT, all versionsSYMPTOMUnable to connect to the SMTP server. When emails are not able to be sent and they reside in queue, where do the queued emails reside?...
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